Insurance Division (Pliant Insurance)


Making “peace of mind” simple, turning “peace of mind” into “vitality”


Description of Business

As a comprehensive insurance agency for non-life and life insurance, we offer optimum insurance proposals to all our corporate and individual customers based on analysis of corporate risks and household financial planning. In addition to providing insurance proposals, we also have a system in place to deal with unexpected accidents and provide support for customers.

In addition, as a core exclusive agent for Sompo Japan Insurance Co., Ltd., we have deeper understanding of Sompo Japan’s products than independent agents, and have built a strong collaborative system with Sompo Japan. Exclusive agents and independent agents both have their advantages and disadvantages, but we strive to provide services that take full advantage of our strengths as an insurer’s exclusive agent.


Walk-in Insurance Shop Pliant

Rooted in the local community for 39 years, Pliant has had a walk-in insurance shop for 9 years, making it a pioneer in the insurance shop industry in Sasebo City. Customers can receive insurance consultations while drinking their favorite coffee from the adjoining HAPPY TRAILS COFFEE.

Our knowledgeable and experienced staff are waiting for you!

  Location: 1828-49 1F, Hino-cho, Sasebo City, Nagasaki Prefecture (parking available)
 Business hours: Mon-Fri 10:00~18:00 (Reservations required on weekends and holidays)


Insurance Agency for Non-Japanese (Pliant Inc. Tokyo Branch)

Pliant Inc. Tokyo Branch provides insurance (non-life and life insurance) necessary for living and doing business in Japan primarily to non-Japanese residents of the Tokyo metropolitan area. (If introduced by our business partners, non-Japanese residents of other areas are also welcome.)

For everything from introducing insurance options and delivering policies to providing support in the event of an accident, our staff can serve customers directly in English, Chinese, and Korean without an interpreter.

For Chinese customers, we have a particularly strong support system that, through cooperation with our Dalian office, extends from Japan to China.

We also have partnerships with real estate brokerage companies for foreigners, real estate management companies for foreigners, and livelihood support groups for foreigners living in Japan.



 Non-life insurance
Auto insurance / Bike insurance / Liability insurance / Fire insurance / Accident insurance / Domestic travel insurance / Overseas travel insurance / Golfer insurance / Savings-type insurance / Income compensation insurance / Children’s insurance / Movables comprehensive insurance / Nursing care cost insurance / Medical insurance / Store/tenant insurance / Construction insurance / Cram school insurance / PL insurance / Recreation/event insurance / Corporate liability insurance, etc.

 Life insurance
Variable insurance / Personal pension insurance / Various life insurance offers for corporations (profit measures, unrealized asset formation, retirement allowance fund, inheritance measures, business succession measures), etc.

Pension plans
Personal pension insurance / Defined contribution pension(401K)

Housing loan
Flat 35 (House Depot Partners Agency)


Solicitation Policy

Click here for information on our solicitation policy.


Fiduciary Duty Declaration

Policy concerning customer-oriented business operations

This policy was established in order to achieve customer-oriented business operations in accordance with our management philosophy of “Strong and Flexible Growth” and the Insurance Division’s mission, “Making peace of mind simple, turning peace of mind into vitality”.

  1. We will always answer any questions customers may have regarding policy renewal.
  2. We will strive to provide polite and kind explanations, fully ascertain and confirm customers’ intentions, and offer coverage proposals that are in line with what customers want.
  3. We will strive to issue policy certificates quickly in order to provide our customers with peace of mind and satisfaction.
  4. After the policy certificate is delivered, we will confirm whether or not there is anything in the customer’s policy that is incorrect or unclear.


    BCP (Business Continuity Plan)

    Purpose of BCP (Business Continuity Plan) Formulation

    The BCP was formulated to ensure that, in the event of an emergency such as an earthquake, we will fulfill our service responsibilities by continuing or promptly resuming important business operations as an insurance agent, promptly providing protection to our customers through insurance, and contributing to the local community, business partners, and other stakeholders.

    BCP Basic Policy (Excerpt from Principles for Action in the Event of a Disaster)
    <Safety> Protect the lives and personal safety of employees and customers.
    <Trust> Particularly in times of disaster, we will continue to carry out important operations and maintain the confidence and trust of our customers, and on a daily basis we will implement proposals and enlightenment activities to protect them from disasters.
    <Region> Contribute to the region and protect the vitality of the local community and local economy.

    Important operations as insurance agent and target recovery days

    Important operations 目標目標復旧日数
    Responding to inquiries from customers 2 days
    Dissemination of disaster-related information 2 days
    Customer support (safety confirmation / disaster situation confirmation) 2 days
    Receiving accident reports and reporting them to the insurance company 2 days
    Support for insurance claim procedures  2 days
    Contract maintenance (transfer, cancellation, renewal, maturity refund payment, etc.) 5 days



     Pliant Insurance Sasebo Head Office and Walk-in Insurance Shop Pliant
    1828-49 Hino-cho, Sasebo City, Nagasaki Prefecture 858-0923
    TEL 0956-28-2425 / FAX 0956-28-7838
    Head office business hours: Mon-Fri 9:00~18:00
    Insurance shop: Mon-Fri 10:00~18:00 (Reservations required on weekends and holidays)


     Pliant Inc. Tokyo Branch
    Chiyoda Platform Square 1165, 3-21 Kanda Nishikicho, Chiyoda-ku, Tokyo 101-0054
    TEL 03-5259-8560
     Business hours: Mon-Fri 10:00~18:00